Welcome to Matteo Transport LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any communication channels associated with Matteo Transport LLC.
By accessing our website or utilizing our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services Provided
Matteo Transport LLC provides transport, logistics, and freight services. The information provided on this website is for informational purposes and to facilitate communication regarding our services.
2. SMS and Mobile Communication Compliance
To ensure compliance with telecommunications regulations (including 10DLC requirements) and our communication providers (such as RingCentral), the following rules apply to all mobile communications:
- Consent & Opt-In: By providing your phone number via any contact form, quote request, or application on our website, you expressly consent to receive communications (including text messages, SMS, MMS, and/or voice calls) from Matteo Transport LLC. These communications may include shipment updates, quotes, and logistical coordination. Standard message and data rates may apply.
- Opt-Out (Stop): You may opt out of receiving text messages from us at any time. To stop receiving text messages, reply STOP to any mobile message you receive from us. After doing so, you will receive a single confirmation message, and no further messages will be sent unless you re-initiate communication.
- Help: For assistance or questions regarding our mobile communications, reply HELP to any text message, or contact our support team directly.
- Privacy & Data Sharing Protection: We value your privacy. Mobile information, phone numbers, and consent collected for SMS purposes will not be shared, sold, rented, or leased to third parties or affiliates for marketing or promotional purposes under any circumstances.
3. Prohibited Uses
You agree not to use our website, services, or contact forms for any unlawful purpose. You are strictly prohibited from:
- Submitting false, inaccurate, or misleading contact information.
- Using our communication systems to send unsolicited bulk messages, commercial advertisements, or spam.
- Impersonating another person, business, or entity.
- Attempting to interfere with the proper working of this website or harvesting any data from it.
4. Limitation of Liability
To the fullest extent permitted by law, Matteo Transport LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, our website, communication channels, or transportation services.
5. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on this page with an updated “Last Updated” date. Continued use of the website or our services after updates are posted constitutes acceptance of the new terms.
6. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Matteo Transport LLC
- Email: carrier@matteotransport.com
- Phone: 888-860-2439